Front Desk Medical Assistant (Bilingual)

POSITION DESCRIPTION

Las Vegas Radiology is seeking a full-time, experienced bilingual Front Desk Medical Assistant. The ideal candidate will be able to work a flexible schedule and accommodate last minute changes to scheduling. The front desk assistant must be able to multitask while maintaining strong attention to detail. The front desk assistant will also be able to troubleshoot in order to provide highly professional customer service to patients and referring providers.


The Front Desk Medical Assistant is responsible for communicating with physicians, technologists, and management. Job duties include but are not limited to:

  • Verifying patients' medical insurance benefits
  • Checking in patients
  • Data entry: Input all demographics and insurance information accurately
  • Contacting insurance companies and/or law firms to obtain prior authorization for radiology testing
  • Ability to schedule all radiology procedures and exams to include MRI, CT, Bone      Scans, CT guided biopsies, CTA’s, PET Scans, Nuclear Medicine Testing, U/S, etc. in a timely manner.
  • Ability to communicate to patients or family member instructions/ and or protocols      for scheduled exams or procedures
  • Confirming appointments and rescheduling as needed


Key capabilities to be successful in this role:

  • Excellent verbal skills and phone etiquette
  • Computer knowledge


Must-have experience:

  • Strong background in benefits and prior authorization process
  • Knowledge and understanding of most radiology procedures with at least one (1) year      of scheduling experience
  • Knowledge of CPT and ICD-10 codes
  • Knowledge of medical terminology
  • Bilingual (English & Spanish)


We are an equal opportunity employer and will not unlawfully discriminate against qualified applicants or Team Members with respect to any terms or conditions of employment based on race, color, religion, sex, age, national origin, ancestry, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by state or federal law or local ordinance.


To apply for this position, please submit your resume to talent@consulthrpartners.com.

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