Responsibilities and Duties:

Learning and Development Focus

• Collaborates with stakeholders and leadership to assess the training and development needs of our client.
• Partners with the Human Resources to implement value-added on-the-job training and leadership development programs to significantly improve employee retention, leadership development, team development, and organizational communication programs and practices.
• Ensures that project and department milestones and goals are met while adhering to approved budgets and managing resources effectively.
• Develops, designs, delivers, and refines clear and concise training content (both e-learning and in-person) across the company including mandatory company modules, job-specific trainings, train-the trainers for SMEs, and supervisory and leadership development programs.
• Plans, organizes, and facilitates employee engagement, talent development, and annual leadership events.
• Conducts follow-ups on all completed trainings to ensure compliance, along with conducting post-training results evaluations.
• Facilitates development and implementation of employee performance measurements to gauge success of programs and identify areas of improvement.
• Executes organizational communication strategies to ensure employees have knowledge of training and development resources.

Senior HR Consultant Focus

• Directly supports with Human Resources related tasks that include, but are not limited to, full-cycle recruitment, benefits administration, learning and development, employee relations, diversity and inclusion, compensation analysis, performance appraisals, employee handbooks, and HR systems.
• Functions as point-of-contact for HR support to assist in the achievement of client’s business goals and objectives while providing strategic partnership/advice to internal client’s leadership at all levels.
• Delivers best practice HR programs and practices and partners with the other consultants to develop tools and resources that are value-adds for the client.
• Proactively identifies business and HR objectives/expectations that will benefit client’s leaders – oversees related activities to completion.
• Assists CHRP Principal Consultants and Senior/HR Consultants with specialized and strategic client HR initiatives.

Qualifications:

Required

• Bachelor’s degree in a Human Resources related field (e.g., business administration, organizational development, hospitality administration, psychology, etc.)
• 5+ years of HR Manager/HR Business Partner, HR Generalist, Organizational Training Manager and/or training and development experience.  Experience focused on learning and development which included training and development needs analysis, curriculum development and facilitation experience is highly preferred. 
• Ability to design effective training videos and decks, to communicate effectively, and to present information, both verbally and in writing.
• Ability to conduct analyses, to solve practical problems, and to deal with many variables, all while limited standardization exists.
• Ability to represent both CHRP and the clients with professional and respectful behavior towards patients, staff, external practices, and internal administrative departments (including empathy when interacting with clients).
• Willingness to work flexible hours to assist client with their business needs.
• Ability to manage and prioritize multiple projects simultaneously.
• Ability to consistently meet deadlines.
• Ability to exercise strong attention to detail.
• Ability to independently exercise sound judgement.
• Ability to write reports and business correspondences.
• Ability to communicate effectively and professional, both verbally and in writing.
• Ability to read, analyze, and interpret documents and budgets.
• Ability to apply basic mathematical functions in a business environment.
• Strong command of the Microsoft Office suite including Word, PowerPoint, Excel, and Teams.
• Ability to consistently lift and move up to 10 pounds.
• Ability to work amidst moderate background noise within office space.

Preferred

• Experience managing training and development functions in a dental or healthcare industry.
• Supervisory experience.
• Certified Professional in Talent Development (CPTD) preferred.
• Project Management Professional (PMP) certification preferred.
• Society for Human Resources Managers (SHRM) certification preferred.

*Position will require travel to client locations for training, classroom support, etc.